Shipping policy

Last updated: September 10, 2026

Order Processing & Shipping Overview

Spooky Snouts aims to deliver every order carefully and efficiently. Each order is prepared and processed within 5–9 business days before it ships. Processing occurs Monday through Friday, excluding holidays. Customers receive tracking numbers via email once shipment occurs.

Delivery Timeline

Standard shipping typically takes 5–10 days after dispatch. However, actual delivery depends on location, carrier performance, customs processing, and demand levels. These timeframes represent estimates rather than guaranteed dates.

Tracking & Transit Updates

Upon shipment, customers receive tracking information. Please allow 48–72 hours for tracking updates to appear. Orders may still be in transit if tracking hasn't updated after several days.

Customer Responsibilities

Customers must provide accurate shipping addresses at checkout. Address changes require immediate notification and cannot be made after shipment. Spooky Snouts bears no responsibility for misdeliveries resulting from customer-provided incorrect addresses.

Special Circumstances

Customers are responsible for any customs fees and import duties. Significantly delayed orders warrant carrier investigation. Damaged items must be reported within 48 hours with photographic evidence, and original packaging must be retained.

Support Contact

spookysnouts@gmail.com